Site Map

Every page on this reference, grouped by subject.

Start here

• Reference index — what this site covers and where to begin.
• About this reference — editorial approach, scope and non-affiliation statement.

Process and technology

• The workflow, end to end — the seven steps from capture to authentication.
• Dictation technology — telephone, handheld, mobile and front-end recognition.
• EMR and EHR integration — interfaces, metadata, discrete reportable transcription.

Quality and compliance

• Quality assurance and accuracy — error classification, sampling and feedback.
• HIPAA and security — Business Associate status, safeguards, encryption, breach notification.

Commercial

• Measurement and billing — the 65-character line, the visual line and comparison method.
• Evaluating a provider — a six-part framework and a due diligence list.

By setting

• Solo and small-group practice
• Multi-provider clinics
• Hospitals and HIM departments
• Who uses transcription — specialties and document types.
• Where the work is done — regional and offshore sourcing.

Industry and profession

• A short history of medical transcription
• Careers, training and certification
• Primary sources and further reading

Using the site map

The sections above follow the documentation workflow from dictation and integration through quality, compliance, billing and professional practice. Choose the setting or process closest to the question at hand.

How the pages relate to each other

The workflow page is the spine. It describes seven steps, and most other pages expand one of them: dictation covers step one, quality assurance covers step five, and EMR integration covers step six. The three setting pages — solo practice, clinics and hospitals — describe the same seven steps as they are actually experienced at three different scales, which is why they repeat some material deliberately rather than cross-referencing everything.

The two commercial pages work as a pair. Measurement and billing explains the units the work is sold in; evaluating a provider explains where those units sit among the other things worth asking about. Reading the billing page alone tends to produce an over-focus on rate, which is the specific mistake the evaluation page exists to correct.

The compliance page is written to stand alone, because it is the page most people arrive at directly and the one whose subject changes most often. Anything on it that matters to a decision should be checked against the primary source listed on the resources page rather than relied on here.

A machine-readable XML sitemap is also available.